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Terms and Conditions

Please note that your use of our webite constitutes your unconditional agreement to these Terms and Conditions listed below.

All prices displayed on our website are cited in Australian dollars. Razzle Dazzle Print & Promo reserves the right to discontinue or change specifications and prices on promotional merchandise and services offered without prior notice and without incurring any obligation to the customer. Products displayed on this site are only available while stocks are available. We reserve the right to refuse service, terminate accounts or remove/edit content.

Whilst all care is taken, we shall not be liable for any act beyond its reasonable control, including, but not limited to, acts or negligence of third parties (including freight company and outside suppliers), equipment failure, unavailability of supplies, strikes, lock-outs, war, fire, flood, or any other Act of 'God', any law, regulation, or other act or order of any court or governmental agency, or delays, unavailability, errors, or other failures of the Internet or other data networks.

Your Account
If you use this site, you are responsible for maintaining the confidentiality of your account and password. By contiuing to use our website you agree wholly to accept responsibility for all activities that occur under your account or password.

Product/Color Appearance
We have made every effort to display products and colors that appear on the site as accurately as possible. However, the product delivered may deviate slightly from the image viewed on the website due to, but not limited to, the following factors: system capabilities of your computer to display images and colors or manufacturing processes.

We inspect all art submitted to ensure that it will reproduce well on the promo items selected. In the event that the art is unusable for a quality imprint on our logo products, we will advise you immediately and offer alternative options. If necessary, we are able to assist you in creating quality artwork. Our graphic designers are available to make your art print ready, or start from scratch to create a new logo. Charges apply accordingly and you will be advised as such and as they apply.

Overrun/Underrun for Printed Products
We always make every attempt to ship exact quantities. Due to our post-production quality control efforts and the high speed of the custom production process, there is the potential for up to 5% over/under runs on large quantities. You will be invoiced on a pro rata basis.

Return & Cancellation Policy
Razzle Dazzle Print & Promo is dedicated to providing you with the highest quality promo products and customer service. If you are dissatisfied for any reason please call us immediately. Our staff of service professionals will do whatever it takes to guarantee your satisfaction. Decorated and printed products are customised to your specifications and once manufactured may not be returned.

Freight - Unless otherwise specified, freight to your address is included in the advertised prices.

Sale Pricing & Promotional Offers
Discount offers, including on sale promotional products, may not be combined with any other offers.
Promotional offers may not be combined with other sales, offers, custom quotations.

Copyright Information
The information and imagery on this web site consists of copyrighted material solely owned by Razzle Dazzle Print & Promo or is used with expressed consent of the owner. The contents are protected by standard copyright laws.

You may use the information on this site for your own use in evaluating our products and services. By placing an order on our site,  you are indicating to us that you own or have authority to represent the text and/or logos for which these items will be used. Razzle Dazzle Print & Promo will not be held liable for any copyright breaches of files/artwork/logos supplied to us in what we deem to be good faith. We reserve the right to refuse an order if we feel a copyright is being breached - or we may request written authority to use said materials.

Sample Policy
If you require samples of promotional products or apparel to see, touch, feel before ordering we will do our best to provide one. Custom made items cannot be sampled, however usually a pre production sample will be provided on indent items. Higher priced items may require a payment, which may be refunded should the order proceed, at our discression. Freight charges may also apply from some suppliers.

Your terms of payment are on your invoice/proforma invoice. Indent orders (Custom) may require a deposit or prepayment in full.

Please ensure your account is paid on time, or it may delay future jobs, or we may ask for payment prior to production.

Credit accounts may be offered on a case by case basis, and only if you are ordering more than $5000 of products per month. Continuous late payment of your account may result in your reverting to a COD or Prepayment status.
Accounts are payable by bank transfer, Credit card (Visa or Mastercard), cheque or cash.